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Financial Policy

Our financial policy is outlined below. You can also download a printable Adobe PDF version of the policy for your convenience.


LAKE CHATUGE ANIMAL HOSPITAL FINANCIAL POLICY

ALL SERVICES MUST BE PAID AT THE TIME OF SERVICES RENDERED.

We accept cash and/or personal checks. Visa, MasterCard, & Discover are available too for client convenience. All fees must be paid in full at the time the pet is dismissed from the hospital, unless other arrangements have been pre-approved (see payment plan options below).

ALL HOSPITALIZED CASES REQUIRE A DEPOSIT AT THE TIME OF ADMISSION TO HELP COVER INITIAL EXPENSES. THIS DEPOSIT IS NOT AN ESTIMATE OF TOTAL FEES. IT IS A PAYMENT ON ACCOUNT THAT WILL GO TOWARDS COVERING THE TOTAL COSTS OF TREATMENT. DEPOSIT AMOUNTS CAN VARY, BUT USUALLY RANGE FROM $150 TO $300.

LAKE CHATUGE ANIMAL HOSPITAL MAKES EVERY EFFORT TO MAKE ALL PET HEALTH CARE AFFORDABLE. TOWARDS THIS END, WE HAVE DEVELOPED ADDITIONAL METHODS OF PAYMENT TO HELP OUR CLIENTS.  BELOW ARE ALL THE OTHER ADDITIONAL METHODS OF PAYMENT THAT ARE APPROVED OR RECOMMENDED:

  1. CARE CREDIT: WE HAVE COMPUTERIZED SOFTWARE THAT PROVIDES CREDIT APPROVAL TO MAKE PAYMENTS UP TO A SIX MONTH PERIOD WITH NO INTEREST. THIS PROGRAM IS ONLY AVAILABLE TO CLIENTS OF VETERINARIANS, PHYSICIANS AND DENTISTS. THIS IS A SERVICE THAT LAKE CHATUGE ANIMAL HOSPITAL (LCAH) PAYS FOR, YET PROVIDES TO OUR CLIENTS AT NO CHARGE. TO APPLY CLICK:  CARE CREDIT

  2. PETLY PLANS PROGRAM:  THIS IS A DISCOUNTED COMPREHENSIVE PREVENTION WELLNESS PROGRAM THAT IS PAID BY CREDIT CARD WITH EQUAL MONTHLY INSTALLMENTS AND INCLUDES ALL THE PREVENTIVE HEALTH NEEDS THAT ARE CONSIDERED "STANDARD OF CARE" AND ALLOWS FOR DISCOUNTS ON ALL OTHER SERVICES AND PRODUCTS.

  3. AFFORDABLE PET CARE:  THIS IS A MEMBERSHIP MEDICAL PLAN FOR PETS.  APC MEMBERS RECEIVE DISCOUNTED ANIMAL HEALTH CARE SERVICES THAT USUALLY RANGE FROM 5-20%. IT IS ESPECIALLY HELPFUL FOR FAMILIES THAT HAVE MULTIPLE PETS.

  4. PET HEALTH INSURANCE: WE RECOMMEND PET INSURANCE.   WITH THIS INSURANCE, YOU ARE REIMBURSED FOR YOUR VETERINARY EXPENSES AS IT PERTAINS TO ALMOST ALL OF THEIR HEALTH PROBLEMS MINUS YOUR PRE-SELECTED DEDUCTIBLE AND CO-PAY.

  5. EASY PAY:  THIS IS A LEGALLY RECOGNIZED PROMISSARY NOTE THAT ALLOWS FOR A PORTION OF THE TOTAL INVOICE TO BE PAID OVER A SIXTY DAY PERIOD.  AT LEAST HALF OF THE TOTAL INVOICE MUST BE PAID AT THE TIME OF SERVICES RENDERED IN ORDER TO QUALIFY FOR THIS OPTION AND THE PAYMENTS ARE SECURED.  THIS IS FOR EMERGENCY SERVICES ONLY AND MUST BE PRE-APPROVED.

INTEREST OF 1 1⁄2% / MONTH (18% / APR) WILL BE CHARGED TO ALL OUTSTANDING ACCOUNTS OVER 30 DAYS PAST DUE. ANY RETURNED CHECKS WILL BE ASSESSED A $30.00 RETURNED CHECK FEE.

I understand every effort will be made to achieve a successful outcome and to provide for all possible safety in hospital care and handling. I hereby authorize this hospital to receive, prescribe for, treat or perform surgery upon the pet(s) listed on the Client Information form. Furthermore, I agree to pay fees for services rendered at the time the pet is discharged from the hospital or the service is otherwise completed. I agree to pay for the reasonable costs of collection in the event that collection efforts become necessary. If I neglect to pick up my pet within 5 days of the discharge date and do not notify you within that time period, you may assume that the pet is abandoned and are hereby authorized to dispose of the pet as you deem best and/or necessary.

I HAVE READ & AGREE TO THE TERMS OF THIS FINANCIAL POLICY.

SIGN_____________________________________________ DATE_____________________________